Concept2 Warranty

CONCEPT2 WARRANTY

Concept2 Indoor Rowers, SkiErgs and BikeErgs are backed by a limited two year and five year warranty from the date of purchase from Concept2.


CONCEPT2 ROWERG LIMITED WARRANTY

Includes Model D, Model E, RowErg with Standard Legs (14” seat height) and RowErg with Tall Legs (20” seat height)


Frame Parts–Five Year Limited Warranty

Concept2 will replace or repair, at our discretion, the frame parts listed below that fail due to a defect in materials or workmanship for a period of five years from date of purchase of your Concept2 RowErg. This warranty is fully transferable to each subsequent owner of your indoor rower during the term of the warranty should you sell it or give it away. This warranty does not cover: damage to the finish of your machine; damage sustained as a result from neglect, abuse, or failure to follow indoor rower maintenance requirements (see Maintenance); shipping charges and, if applicable, customs clearance fees; or labor for installation of any parts shipped to you under warranty.

The five year warranty applies to the following parts:
  • Rear Leg & Foot Assembly (excludes plastic foot caps)
  • Seat & Seat Frames
  • Foot Stretcher Assemblies
  • Chain Guide Metal Brackets
  • Front Leg(s) & Foot (excludes casters)
  • Flywheel Assembly including Hub & Bearings
  • Flywheel Axle
  • Flywheel Enclosure, including Inner & Outer Housing,
  • Stainless Steel Outlet Perf, & Damper
  • Monorail (excludes stainless steel seat track)
  • Frame Lock components
  • Metal Box Frame
  • Monitor Mount Arm
  • All screws, bolts & nuts
All Parts–Two Year Limited Warranty

Concept2 will replace or repair, at our discretion, any part (excluding monitor batteries) that fails for any reason for a period of two years from date of purchase of your Concept2 RowErg. Whether defective or simply worn out, all parts on your machine (excluding monitor batteries) are covered for the first two years. This warranty is fully transferable to each subsequent owner of your indoor rower during the term of the warranty should you sell it or give it away. This warranty does not cover: damage to the finish of your machine; damage sustained as a result of neglect, abuse, or failure to follow indoor rower maintenance requirements noted below (Maintenance); shipping charges and, if applicable, customs clearance fees; or labor for installation of any parts shipped to you under warranty.

CONCEPT2 SKIERG LIMITED WARRANTY

(for machines manufactured on or after August 5, 2014)


Frame Parts–Five Year Limited Warranty

Concept2 will replace or repair, at our discretion, the frame parts listed below that fail due to a defect in materials or workmanship for a period of five years from date of purchase of your Concept2 SkiErg. This warranty is fully transferable to each subsequent owner of your SkiErg during the term of the warranty should you sell it or give it away. This warranty does not cover: damage to the finish of your machine; damage sustained as a result from neglect or abuse; shipping charges and, if applicable, customs clearance fees; or labor for installation of any parts shipped to you under warranty.

The five year warranty applies to the following parts:
  • Metal Box Frame
  • Metal Frame Panels
  • Left & Right Metal Frame Arms
  • Top & Bottom Frame Brackets
  • Universal Mounting Bracket
  • Flywheel Assembly including Hub & Bearings
  • Flywheel Axle
  • Flywheel Enclosure, including Inner & Outer Housing,
  • Stainless Steel Outlet Perf, $ Damper
  • Floor Stand Base, Frame, Connector Plates & Fasteners
  • All screws, bolts & nuts
All Parts–Two Year Limited Warranty

Concept2 will replace or repair, at our discretion, any part (excluding monitor batteries and handle cords) that fails for any reason for a period of two years from date of purchase of your Concept2 SkiErg. Whether defective or simply worn out, all parts on your machine (excluding monitor batteries and handle cords) are covered for the first two years. This warranty is fully transferable to each subsequent owner of your SkiErg during the term of the warranty should you sell it or give it away. This warranty does not cover: damage to the finish of your machine; damage sustained as a result of neglect or abuse; shipping charges and, if applicable, customs clearance fees; or labor for installation of any parts shipped to you under warranty.

CONCEPT2 BIKEERG LIMITED WARRANTY

Frame Parts–Five Year Limited Warranty

Concept2 will replace or repair, at our discretion, the frame parts listed below that fail due to a defect in materials or workmanship for a period of five years from date of purchase of your Concept2 BikeErg. This warranty is fully transferable to each subsequent owner of your BikeErg during the term of the warranty should you sell it or give it away. This warranty does not cover: damage to the finish of your machine; damage sustained as a result from neglect, abuse, or failure to follow BikeErg maintenance requirements (see Maintenance); shipping charges and, if applicable, customs clearance fees; or labor for installation of any parts shipped to you under warranty.

The five year warranty applies to the following parts:
  • Front and rear leg assemblies, excluding caster wheels
  • Main box frame and bottom cover
  • Seat and seat post (excluding position adjustment components and plastic sleeves)
  • Handlebars and handlebar support parts (excluding position adjustment components and plastic sleeves)
  • Flywheel, flywheel axle, flywheel pulley, flywheel bearings
  • Cranks, crank axle, crank pulley, crank bearings
  • Jack shaft, jack shaft pulley, jack shaft bearings
  • Flywheel cover and perf
All Parts–Two Year Limited Warranty

Concept2 will replace or repair, at our discretion, any part (excluding monitor batteries) that fails for any reason for a period of two years from date of purchase of your Concept2 BikeErg. Whether defective or simply worn out, all parts on your machine (excluding monitor batteries) are covered for the first two years. This warranty is fully transferable to each subsequent owner of your BikeErg during the term of the warranty should you sell it or give it away. This warranty does not cover: use of the BikeErg with parts or accessories from third parties; damage to the finish of your machine; damage sustained as a result of neglect, abuse, or failure to follow BikeErg maintenance requirements noted below (Maintenance); shipping charges and, if applicable, customs clearance fees; or labor for installation of any parts shipped to you under warranty.