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Body-Solid Warranty
 
BODY-SOLID WARRANTY


THE STRONGEST INDUSTRY WARRANTIES

Body-Solid products features the strongest warranties in the industry. Whether you are looking for Cardio Products, Home Gyms, Commercial Equipment or quality at an affordable price, nobody in the industry protects their consumers like we do. Keep reading to find out more information on the toughest warranties in the business.

CLICK ON A WARRANTY BADGE BELOW FOR DETAILS





BodyCraft Warranty
 
BODYCRAFT WARRANTY

BodyCraft - Since 1994, BodyCraft has been manufacturing affordable fitness equipment for residential, light commercial and full commercial locations. Today their fitness equipment product offerings include weight benches, squat racks and power cages, Jones 3-D Smith machines, multi-gyms and functional trainers, indoor rowers, upright and recumbent exercise bikes. All BodyCraft products come standard with one of the best fitness equipment warranties in the industry.
BodyCraft F320 Flat Incline Decline Bench

Residential: Life- frame* Life- parts*
Light Commercial: 10 year- frame* 2 year- parts* 6 months- wear items*

*Warranty applies to defects in materials and workmanship for the original owner only. Does not apply to normal wear and tear. See manual for details.
BodyCraft Jones Light Commercial Smith Machine

Light Commercial: 2 year- parts* 10 years- frame*
Residental: Lifetime- frame and all parts.*

*Warranty applies to defects in materials and workmanship of original owner only. Does not apply to normal wear and tear. See manual for details.
BodyCraft HFT-150 Functional Trainer

Residential: Lifetime- parts* Lifetime- frame
Light Commercial: 10 year- frame* 2 year- parts

* Excludes normal wear and tear.


BodyCraft TD250 Treadmill Desk

Residential: Lifetime- Frame / 5 Year - Parts / 1 Years - Labor


BodyCraft VR200 Pro Rowing Machine

Residential: Lifetime Frame 5 years Parts 1 year wear items 1 year Labor
BodyCraft VR400 Pro Rowing Machine

Residential: Lifetime Frame 7 years Parts 2 year Labor
Light Commercial (up to 5 hours/day): 10 years Frame 3 years Parts 1 year Labor

BodyCraft ECT800G Elliptical Cross Trainer

Home Frame - Lifetime Parts - 10 years Labor - 2 years
Commercial (*up to 5 hours a day): Frame - 10 years Parts - 5 years Labor - 1 year
BodyCraft XPressP-150 Strength Training System

Home Frame - Lifetime Parts - 10 years Labor - 2 years
Commercial (*up to 5 hours a day): Frame - 10 years Parts - 5 years Labor - 1 year
BodyCraft PFT-V2-210 Functional Trainer

Residential: Life- parts
Commercial: 10 year- frame 2 year- parts
BodyCraft RFT Functional Trainer / Squat Rack System F438

Residential: Frame: Lifetime* Parts: Lifetime*
Light Commercial: Frame: 10 years* Parts: 2 years* 6 months- wear items*

*Warranty applies to defects in materials and workmanship to the original owner only. See manual for details.
BodyCraft Jones Club Smith Machine

Commercial: 10 years frame 2 years parts
Club: 2 years frame 2 years parts
Residential: Lifetime frame Lifetime all parts

*Warranty applies to defects in materials and workmanship for the original owner only. Does not apply to normal wear and tear. See the manual for details.
BodyCraft F660 Linear Bearing Hip Sled

Residential: Life- frame* Life- parts*
Light Commercial: 10 year- frame* 2 year- parts* 6 months- wear items*

*Warranty applies to defects in materials and workmanship for original owner only. Does not apply to normal wear and tear. See manual for details.
BodyCraft SPT-MAG Indoor Club Group Cycle

Home Use: Lifetime Frame 5 Year Parts 2 Years Labor
Club/Light Commercial Use: 10 Year Frame 3 Year Parts 1 Year Wear Items* 90 Days Labor
*Saddle, Toe Straps/Cages, Lock Levers
BodyCraft Galena Pro Strength Training System

Residental Lifetime Warranty: Since it is built to last a lifetime, every part of the BODYCRAFT Galena is guaranteed for as long as you own it. We will replace or repair any manufacturer defect. Warranty applies only to the original owner and for in-home use. Does not cover normal wear and tear.
For Light Commercial use: Frame - 10 years Parts - 2 years
BodyCraft F430 Power Rack

Residential: Frame: Lifetime* Parts: Lifetime*
Light Commercial: Frame: 10 years* Parts: 2 years* 6 months- wear items*

*Warranty applies to defects in materials and workmanship to the original owner only. See manual for details.
Concept2 Warranty
 
CONCEPT2 WARRANTY

Concept2 Indoor Rowers, SkiErgs and BikeErgs are backed by a limited two year and five year warranty from the date of purchase from Concept2.



CONCEPT2 ROWERG LIMITED WARRANTY

Includes Model D, Model E, RowErg with Standard Legs (14” seat height) and RowErg with Tall Legs (20” seat height)


Frame Parts–Five Year Limited Warranty

Concept2 will replace or repair, at our discretion, the frame parts listed below that fail due to a defect in materials or workmanship for a period of five years from date of purchase of your Concept2 RowErg. This warranty is fully transferable to each subsequent owner of your indoor rower during the term of the warranty should you sell it or give it away. This warranty does not cover: damage to the finish of your machine; damage sustained as a result from neglect, abuse, or failure to follow indoor rower maintenance requirements (see Maintenance); shipping charges and, if applicable, customs clearance fees; or labor for installation of any parts shipped to you under warranty.

The five year warranty applies to the following parts:
  • Rear Leg & Foot Assembly (excludes plastic foot caps)
  • Seat & Seat Frames
  • Foot Stretcher Assemblies
  • Chain Guide Metal Brackets
  • Front Leg(s) & Foot (excludes casters)
  • Flywheel Assembly including Hub & Bearings
  • Flywheel Axle
  • Flywheel Enclosure, including Inner & Outer Housing,
  • Stainless Steel Outlet Perf, & Damper
  • Monorail (excludes stainless steel seat track)
  • Frame Lock components
  • Metal Box Frame
  • Monitor Mount Arm
  • All screws, bolts & nuts
All Parts–Two Year Limited Warranty

Concept2 will replace or repair, at our discretion, any part (excluding monitor batteries) that fails for any reason for a period of two years from date of purchase of your Concept2 RowErg. Whether defective or simply worn out, all parts on your machine (excluding monitor batteries) are covered for the first two years. This warranty is fully transferable to each subsequent owner of your indoor rower during the term of the warranty should you sell it or give it away. This warranty does not cover: damage to the finish of your machine; damage sustained as a result of neglect, abuse, or failure to follow indoor rower maintenance requirements noted below (Maintenance); shipping charges and, if applicable, customs clearance fees; or labor for installation of any parts shipped to you under warranty.


CONCEPT2 SKIERG LIMITED WARRANTY

(for machines manufactured on or after August 5, 2014)


Frame Parts–Five Year Limited Warranty

Concept2 will replace or repair, at our discretion, the frame parts listed below that fail due to a defect in materials or workmanship for a period of five years from date of purchase of your Concept2 SkiErg. This warranty is fully transferable to each subsequent owner of your SkiErg during the term of the warranty should you sell it or give it away. This warranty does not cover: damage to the finish of your machine; damage sustained as a result from neglect or abuse; shipping charges and, if applicable, customs clearance fees; or labor for installation of any parts shipped to you under warranty.

The five year warranty applies to the following parts:
  • Metal Box Frame
  • Metal Frame Panels
  • Left & Right Metal Frame Arms
  • Top & Bottom Frame Brackets
  • Universal Mounting Bracket
  • Flywheel Assembly including Hub & Bearings
  • Flywheel Axle
  • Flywheel Enclosure, including Inner & Outer Housing,
  • Stainless Steel Outlet Perf, $ Damper
  • Floor Stand Base, Frame, Connector Plates & Fasteners
  • All screws, bolts & nuts
All Parts–Two Year Limited Warranty

Concept2 will replace or repair, at our discretion, any part (excluding monitor batteries and handle cords) that fails for any reason for a period of two years from date of purchase of your Concept2 SkiErg. Whether defective or simply worn out, all parts on your machine (excluding monitor batteries and handle cords) are covered for the first two years. This warranty is fully transferable to each subsequent owner of your SkiErg during the term of the warranty should you sell it or give it away. This warranty does not cover: damage to the finish of your machine; damage sustained as a result of neglect or abuse; shipping charges and, if applicable, customs clearance fees; or labor for installation of any parts shipped to you under warranty.


CONCEPT2 BIKEERG LIMITED WARRANTY

Frame Parts–Five Year Limited Warranty

Concept2 will replace or repair, at our discretion, the frame parts listed below that fail due to a defect in materials or workmanship for a period of five years from date of purchase of your Concept2 BikeErg. This warranty is fully transferable to each subsequent owner of your BikeErg during the term of the warranty should you sell it or give it away. This warranty does not cover: damage to the finish of your machine; damage sustained as a result from neglect, abuse, or failure to follow BikeErg maintenance requirements (see Maintenance); shipping charges and, if applicable, customs clearance fees; or labor for installation of any parts shipped to you under warranty.

The five year warranty applies to the following parts:
  • Front and rear leg assemblies, excluding caster wheels
  • Main box frame and bottom cover
  • Seat and seat post (excluding position adjustment components and plastic sleeves)
  • Handlebars and handlebar support parts (excluding position adjustment components and plastic sleeves)
  • Flywheel, flywheel axle, flywheel pulley, flywheel bearings
  • Cranks, crank axle, crank pulley, crank bearings
  • Jack shaft, jack shaft pulley, jack shaft bearings
  • Flywheel cover and perf
All Parts–Two Year Limited Warranty

Concept2 will replace or repair, at our discretion, any part (excluding monitor batteries) that fails for any reason for a period of two years from date of purchase of your Concept2 BikeErg. Whether defective or simply worn out, all parts on your machine (excluding monitor batteries) are covered for the first two years. This warranty is fully transferable to each subsequent owner of your BikeErg during the term of the warranty should you sell it or give it away. This warranty does not cover: use of the BikeErg with parts or accessories from third parties; damage to the finish of your machine; damage sustained as a result of neglect, abuse, or failure to follow BikeErg maintenance requirements noted below (Maintenance); shipping charges and, if applicable, customs clearance fees; or labor for installation of any parts shipped to you under warranty.



Dynamic Fluid/Cold Therapy Warranty
 
DYNAMIC FLUID FITNESS WARRANTY

COMMERCIAL WARRANTY
Frame: 5 years
Fluid Tank: 2 years
Mechanical and all other non-wearing components: 2 years
Wearing components: 1 year
DYNAMIC COLD THERAPY WARRANTY

ALL DYNAMIC COLD THERAPY PRODUCTS
1-year Limited Warranty. The warranty period commences on the date of purchase and is non-transferrable.

Frequently Asked Questions

How do I fill the Cold Plunge Tub?
Please ensure that either the Plugs and Caps are in place on the Tub Outlet and Inlet, or that the Hoses are fastened tightly to both the Cold Plunge tub and the Chiller to prevent water spillage. Be sure that the Drain is closed and/or the Drain Cap is in place. Place a garden hose in the tub and turn on the water at the faucet or spigot. Fill the Cold Plunge Tub to about 2/3-3/4 full. If a Chiller is connected, fill the Cold Plunge until the Water Inlet on the Tub wall is submerged in water.

How do I drain the Cold Plunge Tub?
Unscrew the Drain Cap to allow the water to flow freely from the Cold Plunge Tub. To connect a standard garden hose to the Drain Fittings, please request a Drain Adapter from DCT.
*First Generation Barrels and Cuboids will have a “Pop-up Plug” on the floor of the Cold Plunge. With the Drain Fitting open, press on the Pop-up Plug to release the water.

How do I change the Filter on the Chiller?
Use the Plugs that came with the Cold Plunge Tub to close the Inlet and Outlet post on the Cold Plunge Tub. Using the provided Filter Wrench, turn the Filter Cup counter-clockwise until the Filter Cup detaches from the Chiller (from a bird’s eye view the Filter Cup will need to be turned clockwise for removal). Some water will spill, but no more than the residual amount inside the Hoses and Chiller. Discard the old Filter and place a fresh Filter in the Filter Cup before refastening to the Chiller.

How often does the water need to be replaced?
We recommend replacing the water frequently to ensure clean, safe, and sanitary water is being used in the Cold Plunge. Water requirements will vary depending on use, ranging from 1-2 times per week for intensive users, or as little as every 2-4 weeks in lighter use applications or with stringent water maintenance schedules.

Can I use chemicals to treat the water?
While chemicals such as chlorine can be used to sanitize the water, we recommend using chemical treatment sparingly as this is a health and wellness product. If chemicals are being used it’s especially important to test and monitor the water regularly to maintain pH balance, alkalinity, water hardness, and acceptable levels of the chemical being used. Please note: Bromine is especially corrosive to the materials used in the Cold Plunge Tubs and Chillers, and we do not recommend using Bromine for water treatment.

How long are the Hoses?
The Chiller comes with two 8 foot long Hoses.

What size are the Cold Plunge and Chiller Fittings?
The Chillers, Barrel Cold Plunge, and Cuboid Cold Plunge all use 1⁄2” Threaded NPT Fittings. The Inflatable Cold Plunge Tubs have 1” ID Fittings and come with custom Adapters to connect to the Chiller.

Can I use longer Hoses with my Cold Plunge system?
Yes, but there are potential problems to consider. Using longer Hoses will create a greater distance for the water to travel between the Cold Plunge Tub and the Chiller, resulting in greater chance for heat absorption and greater friction between the inside of the Hose and the water traveling through them. These factors will decrease the efficiency of the Chiller’s cooling abilities. Exactly how much the efficiency is reduced is incalculable due to myriad variables. Additionally, regardless of length, the Hoses will collect condensation when the unit is cooling the water. Over greater distances there will be more moisture to manage.

Can I install the Chiller in a utility closet or above the Cold Plunge Tub out of the way?
Chiller placement involves 3 main considerations:
  • Distance behind the Chiller for ventilation (at least 36 inches)
  • The Chiller remaining level with the Cold Plunge
  • Moisture management as condensation drips from the Chiller and the Hoses

The Chiller needs proper ventilation in order to cool the water; if the unit is recirculating the same hot air that is being discharged then it will not be able to cool the water effectively. Place the Chiller above or below the ground level where the Cold Plunge Tub is installed will cause the Water to Pump to also compete against the force of gravity to circulate the water. This additional strain can shorten the longevity of the product. Be mindful that condensation from the Chiller and the Hoses will drip on the floor in the surrounding area, and it will be important manage the accumulating moisture accordingly.

What are the electrical requirements for the Chiller?
All of our Chiller models run on a standard 120v/15AMP outlet. We recommend using a dedicated 15AMP Outlet/Circuit Breaker when possible, and due to the product involving water we recommend using a GFCI Outlet..

Can the Cold Plunge system be installed outdoors?
The Chillers are rated for outdoor use, but they are not weather-proofed. The Chiller can tolerate some water exposure, such as some water dripping off the user’s hand after they have exited the Cold Plunge and make adjustments to the Chiller’s settings. Exposing the Chiller to direct sunlight can cause the Ambient Temperature Sensor to read extremely high temperatures which may result in the unit being inoperable. The Cold Plunge Tubs are suitable for outdoor use, however Barrel Cold Plunge users may wish to consider staining the wood staves of the Barrel to improve longevity and protect the unit from the elements.

How long is the Warranty period?
All Dynamic Cold Therapy products carry a 1-year Limited Warranty. The warranty period commences on the date of purchase and is non-transferrable.

How often does the water need to be replaced?
Water Maintenance schedules will vary depending on multiple factors, such as frequency of use, local water source conditions, and other environmental factors. Because this is a Health & Wellness product we encourage our customers to replace the water frequently rather than relying entirely on chemical treatment for sanitary purposes. We typically recommend replacing the water at least once a week depending on use. Some heavy-use Cold Plunge customers may need to replace their water more frequently, and some users may be able to go longer between water replacements based on proper water maintenance and less frequent use. As a rule of thumb, if the water is cloudy or discolored this is a sure sign that the water is due to be replaced.

How often does the Filter need to be replaced?
Water Maintenance schedules will vary depending on multiple factors, such as frequency of use, local water source conditions, and other environmental factors. Filter replacements may occur as often as once or twice a week in heavy-use Cold Plunge applications, and Filters may last as long as 2-3 weeks in well-maintained less frequently used applications. As a rule of thumb, if the Filter is discolored or showing signs of deterioration it’s likely that it needs to be replaced. If the Flow Rate has decreased below 16L/min and/or the Chiller is nosier than usual this is also an indicator that the Filter is due to be replaced.

How often does the Strainer need to be cleaned?
The Strainer should be cleaned out at least as often as the Filter is replaced. For units with an Internal Strainer, it can be removed for cleaning by following along with the video linked HERE.

What do I do with the extra Strainer Attachment that came with the Chiller?
We recommend installing the External Strainer to the Chiller Inlet Fitting, as shown in the video linked HERE. Using the External Strainer will help improve Filter longevity. The External Strainer should be cleaned out at least as often as the Filter is replaced. Simply unscrew the clear cup portion from the black top, remove the mech strainer, and thoroughly rinse the strainer out before re-installing.

What does the Ozone feature do?
The Ozonator helps keep the water clean by killing bacteria in the water. Unless toggled “off” the Ozone will activate about every 15 minutes. The Basic and Premier models have adjustable Ozone intervals, whereas the Standard model can only be turned on or off. Using the Ozone feature is not an all-encompassing stand-in for other water maintenance procedures.

How loud is the Chiller?
Our Chillers have a Decibel rating of about 60-65Db. The Chiller may sound louder when the Ozone is actively running.

Can I use the Cold Plunge in the winter?
The Chillers are rated at a working temperature of 34°F-113°F, and are not rated for use in sub- freezing temperatures. Damage caused by freezing is not covered under warranty.

How do I drain the Chiller for storage?
Please see the video linked HERE for guidance on completely draining the Chiller. This video shows the Chiller partially disassembled as it was filmed in the factory, but it won’t be necessary to open up the unit to drain it.

FITNESS ARTICLES
 
Fitness Articles

FITNESS ARTICLES

Our fitness articles help you choose the perfect machine, improve your workout and much more! Click below to view any and all of our articles, all which are easy to read and follow along. When you’re done, go ahead and browse our site to find your perfect machine.

TOP ARTICLES
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French Fitness Warranty
 

Warranty

10 Years Parts, 1 Year Labor for USA & Canada for all French Fitness equipment excluding free weights, flooring, and accessories. 1-Year Limited Warranty for gym accessories, free weights, and flooring.

What Does It Include:

Covers any mechanical or electrical issues which prevent the machine to function in like-new condition

Covers 100% labor costs and unlimited on-site technician diagnostic and repair services

Includes 100% coverage for parts replacement, including structural and moving components, such as bearings, pulleys, pins, cables, motors, batteries, and any other parts necessary to maintain the machine in like-new working condition

Covers wearable parts such as heart rate monitors, pedals, treadmill decks, running belts, and track wheels which cause the machine to malfunction

Covers software and electronic issues, program malfunctions, and console resets

Warranty terms may vary depending on the usage, whether the equipment will be used in your home or in a commercial setting.

Commercial Grade Product Warranty

Intended for gyms, health clubs, and fitness centers, where a high volume of users will be utilizing the equipment continuously throughout the day.


Light Commercial Grade Product Warranty

Intended for settings like schools, police stations, hospitals, rehab centers, and hotels, where usage is expected to be around 2-4 hours per day.

Warranty is void when the equipment is used in high-traffic commercial settings.


Home Use Product Warranty

Tailored for personal use within home settings. With a usage recommendation of under one hour per day, these products are designed for individual or small-group workouts.

Warranty is void when the product is used in light commercial and commercial settings.

USA & Canada Warranty Terms
  1. For customers within the USA and Canada, the warranty covers ALL parts for a period 10 years from the date of purchase.
  2. The warranty also covers labor for a period 1 year from the date of purchase.
  3. Types of equipment covered by the 10 years parts warranty and 1 year labor warranty are cardio equipment, gym systems, racks and cages, plate loaded equipment, benches, selectorized equipment, and storage racks.
  4. Gym accessories, free weights, and flooring come with a 1 year limited parts warranty. If an item becomes non-functional due to breakage, we will replace it free of charge. Please note that cosmetic defects (such as chunks of rubber missing), gashes, and other wear and tear are not covered unless reported within 7 days of receipt of the items.
  5. Cosmetic defects are covered for the first 7 days upon receipt of the items.
  6. Labor warranty is extendable for $50/year on strength equipment and $100/year on cardio equipment.
How to Redeem Your French Fitness Warranty

Step 1: Contact us to initiate the warranty claim process. Send us relevant photos or videos of the damage. We will then evaluate the best solution to address your concerns.


Step 2: Our support team will confirm that we have received your queries within 24 hours, and will respond with the course of action shortly afterwards.


Step 3: We will assess the necessary repairs and provide the required parts and detailed instructions. If the machine is no longer covered by the labor warranty, we will guide you through the installation or repair process. Alternatively, upon request, we can recommend qualified technicians in your area to handle the labor.


Step 4: If your machine is covered by labor warranty, a technician will be dispatched within 1-2 weeks of receiving a service request.


  • Northern California: Warranty service will be performed by our in-house technicians.
  • Outside Northern California: Warranty service will be performed by a trusted member of our nationwide network of technicians.


Note 1: The warranty will be void if the customer fails to show up for a scheduled service call, unless they pay the technician directly. A trip charge will apply once the technician is dispatched. If the customer fails to show for a scheduled service call and does not communicate with the technician, they will be responsible for the trip charge.


Note 2: If we send parts under the warranty, we will cover all shipping charges for warrantied parts. The customer also agrees to return any unused, defective, or old parts using the provided return shipping label. Failure to return parts replaced will void the warranty.


Inclusions

The warranty covers the following:

  • This warranty covers any mechanical or electronic issues that prevent the machine from functioning like new.
  • Full coverage for all parts replacement, including structural moving parts such as bearings, pulleys, cables, motors, and batteries, if they cause the machine to malfunction.
  • Coverage for wearable parts heart rate monitors, pedals, treadmill decks, running belts, track wheels, and similar components, if they cause the machine to malfunction.
  • Coverage for software issues such as error screen messages, program malfunctions, and console resets.
  • Within the USA and Canada, 100% labor costs coverage, including unlimited on-site technician diagnostic and repair visits.
Exclusions

The warranty does not cover the following:

  1. Improper Use and Physical Damage:
    • Mechanical, software, and cosmetic issues resulting from improper use, physical damage, or actions contrary to the operational manual.
    • Damage caused by disassembling or reassembling the machine.
  2. Cosmetic Defects:
    • Scratches, broken plastic, peeling stickers/logos/overlays, discoloration, and similar cosmetic issues, unless present upon receipt.
    • If cosmetic defects are present upon arrival, contact us within one week of delivery. Failure to do so will result in the issue not being covered.
  3. Environmental Damage:
    • Damage from water, fire, heat, wind, or other elements, such as leaving the machine outdoors. Outdoor exposure accelerates wear and deterioration. Garage settings may be covered by the warranty.
  4. Total Loss:
    • The warranty is void if the product or major parts are reported as stolen, missing, or lost.
  5. Unauthorized Purchases:
    • The warranty does not extend to products not purchased from the French Fitness website or an authorized French Fitness reseller.
  6. Accident and Misuse:
    • Damage resulting from accidents, misuse, or abuse.
    • Damage caused by parts not manufactured or sold by us.
    • Damage from product modifications.
    • Damage from service by anyone other than us or an authorized warranty service provider.
    • Damage from failure to provide necessary care as outlined in the owner's manual. The customer is responsible for reasonable and necessary maintenance including proper cleaning and lubrication.
  7. Defaced Serial Number:
    • The warranty does not cover products with removed, altered, or defaced serial numbers.
  8. Service Calls and Customer Instruction:
    • The warranty does not cover service calls for operating instructions, installation, setup, or adjustments.
  9. Ineligible Warranty Service:
    • If a product submitted for warranty service is found ineligible, an estimate of repair cost will be provided. Repairs will be made upon customer request and receipt of payment or acceptable payment arrangements.
Additional Warranty Costs

Additional warranty costs will be incurred when:

  • Canceling a service appointment after the service provider is already en route to your location or failing to cancel at all.
  • Misplacing parts or causing delays for the service provider due to customer-related issues.
  • Not being present or unable to provide access to the equipment when the service provider arrives, resulting in idle time.
  • Providing incorrect address information, leading to reshipment of parts.
  • Losing parts or failing to return requested parts.
  • French Fitness reserves the right to charge additional fees to the customer for any of the above reasons.
Additional Terms & Restrictions
  • To qualify for warranty coverage, the customer must present the sales receipt showing the date of purchase. This document will serve as your “proof-of-purchase”. Any evidence of alteration, erasure, or forgery of the proof-of-purchase documents will void this warranty.
  • The warranty period begins once the product has been delivered and received by the customer.
  • The warranty extends only to the original purchaser and is non-transferable.
  • This warranty is valid only if the product is assembled and installed according to the product’s instructions and manual.
International Warranty Terms
  1. Outside the USA and Canada, the warranty covers all parts for 3 years from the date of purchase.
  2. Labor is not included in this warranty.
  3. Gym accessories and free weights come with a 30-day warranty. If an item becomes non-functional due to breakage, we will replace it free of charge. Please note that cosmetic defects (such as chunks of rubber missing), gashes, and other wear and tear are not covered unless reported within 7 days of receipt of the items.
  4. Cosmetic defects are covered for the first 7 days upon receipt of the items.
  5. We provide phone and email support with technicians who can assist you in diagnosing issues and guiding you through the installation of replacement parts.
  6. If we send parts under the warranty, we will cover all shipping charges for warrantied parts. The customer also agrees to return any unused, defective, or old parts using the provided return shipping label. Failure to return parts replaced will void the warranty.
Disclaimer

Except as explicitly stated in this warranty, we make no other warranties, either express or implied, including any implied warranties of merchantability or fitness for a particular purpose. We expressly disclaim all warranties not outlined in this warranty. Any implied warranties imposed by law are limited to the terms of this warranty.

Neither French Fitness nor our affiliates shall be liable for incidental or consequential damages.

For customers residing in states that do not permit limitations on the duration of implied warranties or the exclusion or limitation of incidental or consequential damages, the above limitations may not apply to you.

This warranty provides you with specific legal rights, and you may have additional rights that vary by state. This is the sole express warranty applicable to French Fitness branded products. We do not assume nor authorize anyone to assume any other express warranty on our behalf.



Golden Designs Warranty
 
GOLDEN DESIGNS WARRANTY

Limited Lifetime Warranty
5 Year Limited Warranty: Golden Designs, Inc. warranties the wood, structure, heating elements, and electronics against defects in material and workmanship for a period of 1 to 5 years from the original date of purchase. This sauna is for INDOOR use only. Placing your sauna outdoors will VOID this warranty. Any damage due to exposure to outdoor elements such as rain, snow, sun, wind or extreme temperatures will not be covered by this warranty. Any damages as a result of modifications made to the sauna or its components will void this warranty.
Extent of Warranty: This limited warranty applies to products manufactured or distributed by Golden Designs, Inc. under the Dynamic brand name, delivered in the continental United States or Canada and extends to the original purchaser at the original site of installation only. This warranty becomes valid at time of purchase and terminates either by specified time frame listed above, owner transfer, or relocation. Your sales receipt showing the date of purchase of the product is your proof of purchase.
Manufacturer Warranty
All Golden Designs, Inc. products are manufactured with the highest quality appliances and are warranted to be free from defects in material and workmanship at the time of delivery. The appliance warranty is extended through the manufacturer for the product including, but not limited to: stereos, CD/DVD players, etc. All exchanged parts and products replaced under this warranty will become the property of Golden Designs, Inc. Golden Designs, Inc. reserves the right to change manufactures of any part to cover any existing warranty. Any parts determined to be defective must be returned to Golden Designs, Inc. to obtain warranty service. You must prepay any shipping charges, export taxes, custom duties and taxes, or any other charges associated with the transportation of the parts. In addition you are responsible for insuring any parts shipped or returned. You must present Golden Designs, Inc. with proof of purchase documents (including the date of purchase). Any evidence of alteration, erasing or forgery of proof of purchase documents will be cause to VOID this limited warranty. Products on which the serial number has been defaced or removed is not eligible for warranty service.
Warranty Limitations
This warranty does not apply if the unit has been subject to negligence, alteration, modification, misuse, abuse, repairs by non-Golden Designs, Inc. authorized personnel, inappropriate installations, or any case beyond the control of Golden Designs, Inc. invalidating this warranty including but are not limited to:
  • Use of lacquer or paints
  • Sauna and other Golden Designs, Inc. products accessories placed on non-approved surfaces
  • Outdoor applications
  • Normal wear and tear or weathering
  • Use of product not in accordance with instructions
Surface cracks are not considered defects in material or workmanship, as they are normal characteristics of all woods. This includes minor cracks due to wood expansion and contraction. Note: Since the wood used in construction has been kiln dried, a certain amount of expansion and contraction occurs in the wood in a sauna environment.
Disclaimers
Golden Designs, Inc. shall not be liable for loss of use of sauna or other Golden Designs, Inc. products or other secondary or incidental or consequential costs, expense or damages - which may include the removal of permanent deck or other custom fixtures or the necessity for crane removal - arising directly or indirectly out of the use or inability to use the product. Any implied warranty shall have duration equal of the applicable warranty stated above. Under no circumstances shall Golden Designs, Inc. or any of its representatives be held liable for injury to any person or damage to any property, however arising. Specifications are subject to change without notice or obligation.
Legal Remedies
This limited warranty gives you specific legal rights. You may have other rights, which may vary from state to state.
*Limited Lifetime Warranty of Sauna Products is 5 years on heating elements and electronics from the date of purchase. The radio and wood structure have a 1 year limited warranty.
Jacobs Ladder Warranty
 
JACOBS LADDER WARRANTY

Jacobs Ladder, Jacobs Ladder X and Jacobs Ladder RopeFit:
Commercial
4 Years Parts, 1 Year Labor
Jacobs Ladder 2:
Light Commercial
2 Years Parts
Jacobs Ladder Stairway:
Commercial
4 Years Parts, 1 Year Labor
Life Fitness Warranty
 
LIFE FITNESS WARRANTY
Marpo Kinetics Warranty
 
MARPO KINETICS WARRANTY

Warranty and Disclaimer
MARPO KINETICS warranty is as follows: lifetime limited on the frame, not including coatings, 1 years on mechanical parts, 1 year labor, 90 days on upholstery stitching only, cables and belts. Warranty is good and available to the original purchaser only as noted by MARPO KINETICS invoice and is not transferable or assumable. MARPO KINETICS cannot warrant products that have been abused, neglected and/or poorly maintained. All equipment should be reviewed at the time of delivery for damage, breakage, loosening of nuts and bolts, components and/or any other moving parts. Any and all claims for warranty must be received in writing within 70 days of defect. Do not alter, modify or redesign any MARPO KINETICS products or use any replacement parts or materials other than those components original to MARPO KINETICS as it will limit the warranty and liability of MARPO KINETICS. MARPO KINETICS reserves the right to change, replace or modify products, parts, accessories and/or design without notice. Deposits on cancelled orders will be subject to handling and restocking charges.
WHAT IS COVERED
This MARPO KINETICS commercial exercise equipment (Product.) is warranted to be free of all defects in material and workmanship.
WHO IS COVERED
The original purchaser or any person receiving the Product as a gift from the original purchaser.
WHO PAYS TRANSPORTATION AND INSURANCE FOR SERVICE
If the Product or any covered part must be returned to a service facility for repairs, We, MARPO KINETICS, will pay all transportation and insurance charges for the first year. You are responsible for transportation and insurance charges for all subsequent years.
WHAT WE WILL DO TO CORRECT COVERED DEFECTS
We will ship to you any new or rebuilt replacement part or component, or, at our option, replace the Product. Such replacement parts are warranted for the remaining portion of the original warranty period.
WHAT IS NOT COVERED
Any failures or damage caused by unauthorized service, misuse, accident, negligence, improper assembly or installation, debris resulting from any construction activities in the Products environment, rust or corrosion as a result of the Product(s) location, alterations or modifications without our written authorization or by failure on your part to use, operate and maintain the Product as set out in this document.
Exclusive Warranty
THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES OF ANY KIND EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ALL OTHER OBLIGATIONS OR LIABILITIES ON OUR PART. We neither assume nor authorize any person to assure for us any other obligation or liability concerning the sale of this Product. Under no circumstances shall we be liable under this warranty, or otherwise, of any damage to any person or property, including any lost profits or lost savings, for any special, indirect, secondary, incidental or consequential damages of any nature arising out of the use of or inability to use this Product. Some states do not allow the exclusion or limitation of implied warranties or of liability for incidental or consequential damages, so the above limitations or exclusions may not apply to you.
Changes in Warranty Not Authorized
No one is authorized to change, modify or extend the terms of this limited warranty.
Effect of State Laws
This warranty gives you specific legal rights and you may have other rights, which vary, from state to state.
Our Pledge to You
Our products are designed and manufactured to the highest standards.
MARPO KINETICS wants you to be completely satisfied with our products and will do everything possible under the terms of this warranty to keep you secure in knowing you have bought the best!
Muscle D Fitness Warranty
 
MUSCLE D FITNESS WARRANTY

ON ALL WARRANTY ISSUES PLEASE CONTACT THE MUSCLE D FITNESS DEALER FROM WHOM YOU PURCHASED THE EQUIPMENT.


GENERAL EQUIPMENT SPECIFICATIONS:
  • Precision SOLID STEEL weight stacks.
  • Dual numbering system in LBS and KGS on all selector plates.
  • User-friendly weight stack position for quick resistance selection.
  • Standard weight stack shrouds on all machines- NO EXTRA CHARGE.
  • Finger-tip control, pre-stretch range adjusters.
  • Machined STEEL cams.
  • Anatomically correct cams for precise resistance.
  • Patent pending compound cam designs.
  • High density, foam padding for maximum comfort.
  • Double box-stitched upholstery.
  • Polished chrome guide rods.
  • Polished chrome, EZ Glide PNEUMATIC LIFT seat posts with position numbers.
  • Polished chrome seat backs with position numbers.
  • Polished chrome range adjuster strike plates on all cams.
  • Precision bearings throughout for super smooth operation.
  • Space composite pillow block bearings throughout.
  • Extra thick solid steet,1/3 inch thick ears to anchor bearings and axles.
  • Thick, heavy-duty steel construction…50 x 100 mm and 40 x 80 mm, 11 gauge tubing.
  • Complete, colorful exercise instructional placards.
  • Colors: Platinum Silver Powder Coated Steel frames, Black Upholstery.

COMMERCIAL PRODUCTS WARRANTY: Muscle D Fitness warrants its products against defects in material and workmanship. This warranty is extended only to the original purchaser. During the warranty period, this product will be repaired or replaced, at Muscle D Fitness’ option, at no charge under the following conditions.

MOVING PARTS: Pulleys, bushings, ball bearings are guaranteed against defects in materials and workmanship for a period of one year from date of purchase.

CABLES & UPHOLSTERY: 90 DAYS from the date of purchase. Old part must be submitted back to Muscle Dynamics at buyer’s expense for freight.

FRAMES & WELDS: 10 YEARS from the date of purchase.

This warranty only covers failures due to defects in material or workmanship that occur during normal use. It does not cover damage that occurs in shipment or failures that result from misuse, abuse, modification, or improper assembly of the product. All freight damage must be noted on delivery. It is the responsibility of the receiving party to file a timely claim with the delivering carrier as all shipments are FOB the facilities of Muscle D Fitness in Paramount and Long Beach, CA.

Repair or replacement as provided under this warranty is the exclusive remedy of the user. Muscle D Fitness shall not be liable for any incidental or consequential damages for breach of any express or implied warranty on this product(s). Except to the extent prohibited by applicable law, any implied warranty of merchantability or fitness of a particular purpose on this product is limited in duration to the duration of this warranty. Some states do not allow the exclusion of limitation or incidental or consequential damages, or allow limitations of how long an implied warranty lasts, so the above limitations or exclusions may not apply to you.

This warranty gives you specific legal rights and you may also have other rights which very from state to state.
Nautilus Warranty
 
UNITED STATES / CANADA - WARRANTY STATEMENT UK / GERMANY / SPAIN / BRAZIL

PRODUCT

COMMERCIAL

Facilities that charge dues and/or > 8 hours/day usage

LIGHT COMMERCIAL/VERTICAL

Non-dues paying facility and < 8 hours/day usage

CONSUMER

Home setting, equipment used by home occupants only

INTERNATIONAL COMMERCIAL

CARDIO WARRANTY
NAUTILUS INSPIRATION STRENGTH®, ONE®, EVO, HUMANSPORT®, LEVERAGE®, IMPACT STRENGTH®, INSTINCT®, PLATE LOADED, XPLOAD, XPLOAD ZONE, MULTI-STATIONS, BENCHES AND RACK Limited 10 year warranty on structural frame not including coatings, 5 years parts on major mechanical components - guide rods, plates, bearings, etc. 1 year on minor mechanical components - plate switches, cables, grips, etc. 6 months on upholstery, 1 year labor. Limited 10 year warranty on structural frame not including coatings, 5 years parts on major mechanical components - guide rods, plates, bearings, etc. 3 years on minor mechanical components - plate switches, cables, grips, etc. 6 months on upholstery, 3 years labor. Limited 10 year warranty on structural frame not including coatings, 10 years parts on major mechanical components - guide rods, plates, bearings, etc. 10 years on minor mechanical components - plate switches, cables, grips, etc. 6 months on upholstery, 3 years labor. Limited 10 year warranty on structural frame not including coatings, 5 years parts on major mechanical components - guide rods, plates, bearings, etc. 1 year on minor mechanical components - plate switches, cables, grips, etc. 6 months on upholstery, 2 years labor.
PLATFORMS 1 year conditional warranty to cover material defects due to material or workmanship. 1 year labor. Bumper plates must be used. Lower pads must be rotated every six months on SVA Platform. 1 year conditional warranty to cover material defects due to material or workmanship. 1 year labor. Bumper plates must be used. Lower pads must be rotated every six months on SVA Platform. 1 year conditional warranty to cover material defects due to material or workmanship. 1 year labor. Bumper plates must be used. Lower pads must be rotated every six months on SVA Platform. 1 year conditional warranty to cover material defects due to material or workmanship. 1 year labor. Bumper plates must be used. Lower pads must be rotated every six months on SVA Platform.
20-00195

*Wear items include treadmill belts and decks.
**Accessories include consoles, pedals, and custom add-ons.

CONTACT YOUR CORE HEALTH & FITNESS SALES REPRESENTATIVE FOR FULL COMMERCIAL, LIGHT COMMERCIAL AND CONSUMER WARRANTY DETAIL. ADDITIONAL RESTRICTIONS MAY APPLY; SEE YOUR SALES REPRESENTATIVE FOR DETAILED WARRANTY INFORMATION. WARRANTY IS SUBJECT TO CHANGE. WARRANTIES VARY IN DIFFERENT COUNTRIES.

Power Plate Warranty
 
Limited Warranties; Disclaimer of Warranties.

  • Limited Warranty. With respect to Power Plate®-branded Products, all such Products are subject to a limited warranty (the “Limited Warranty”) against defects in material and workmanship under normal use for a period of one year after the date of purchase from PHS , unless otherwise stated in the limited warranty terms as included with such Product, as published in product guides or related literature and/or as made available on this Website or, in the case of optional extended warranties issued by PHS, such extended warranty documentation. With respect to Commercial Customers, the Limited Warranty extends only to Products sold to such Commercial Customer for either resale by Commercial Customer or use in Commercial Customer’s business.
  • PHS’s Obligation Under Limited Warranty. PHS’s sole obligation under the Limited Warranty shall be, in PHS’s sole discretion, either to repair or replace Products or to refund the purchase price, during the limited warranty period when it has been determined by PHS that Product was defective as a result of manufacturing and not as a result of (i) improper use, storage or handling, (ii) the failure to maintain the Product with reasonable care, or (iii) abnormal conditions, including, without limitation, abuse, neglect, or catastrophe. PHS does not assume responsibility for delays in replacement of products subject to this Limited Warranty. PHS’S REPAIR, REPLACEMENT, OR REFUND OF AMOUNTS PAID BY CUSTOMER FOR THE PRODUCT, SHALL BE CUSTOMER’S SOLE AND EXCLUSIVE REMEDY.
  • NO WARRANTY OR AFFIRMATION OF FACT, EXPRESS OR IMPLIED, OTHER THAN AS EXPRESSLY STATED IN THE LIMITED WARRANTY STATEMENTS ABOVE, IS MADE OR AUTHORIZED BY PHS. PHS DISCLAIMS ANY LIABILITY FOR CLAIMS ARISING OUT OF PRODUCT MISUSE, IMPROPER PRODUCT SELECTION, IMPROPER INSTALLATION, PRODUCT MODIFICATION, MISREPAIR OR MISAPPLICATION. PHS EXPRESSLY DISCLAIMS ANY WARRANTY THAT THE PRODUCT: (i) ARE MERCHANTABLE; (ii) FIT FOR A PARTICULAR PURPOSE; OR (iii) DO NOT AND WILL NOT INFRINGE UPON OTHER’S INTELLECTUAL PROPERTY RIGHTS.
  • With respect to third party (i.e., non-Power Plate®-branded) Product that may be available for purchase through this Website, such Product are sold by PHS AS IS. However, the third party manufacturer or supplier of such Product may offer its own warranties, and Customer agrees to look solely to such manufacturer or supplier for any warranty-related claims. Product purchased by end-users should be registered at ,www.powerplate.com.
  • While PHS’s desire is to be responsive to Customer’s specific needs and questions, PHS does not assume responsibility for any specific use or application of any Product, including, but not limited to, compatibility with other equipment and fitness programs or regimens used by Customer or recommended to or by Customer. All statements, technical information or recommendations relating to PHS Product are based upon information believed to be reliable, but do not constitute a guaranty or warranty.
PowerBlock Warranty
 
POWERBLOCK WARRANTY

PowerBlock, Inc provides limited warranty coverage for new product and certified manufacturer refurbished product sold through PowerBlock and PowerBlock Authorized Dealers.

PowerBlock warranty coverage is non-transferable and apply ONLY to the original purchaser of the product whom purchased from PowerBlock or a PowerBlock Authorized Dealer. Any purchase from a 3rd Party Seller (seller on Craigslist, eBay, etc.) or Non-Authorized Dealer/Seller is strictly void of warranty coverage. Please contact PowerBlock Customer Service if you have questions regarding an Authorized Dealer.

Register your warranty by visiting PowerBlock Warranty Registration.

PowerBlock Warranty
 
POWERBLOCK WARRANTY

PowerBlock, Inc provides limited warranty coverage for new product and certified manufacturer refurbished product sold through PowerBlock and PowerBlock Authorized Dealers.

PowerBlock warranty coverage is non-transferable and apply ONLY to the original purchaser of the product whom purchased from PowerBlock or a PowerBlock Authorized Dealer. Any purchase from a 3rd Party Seller (seller on Craigslist, eBay, etc.) or Non-Authorized Dealer/Seller is strictly void of warranty coverage. Please contact PowerBlock Customer Service if you have questions regarding an Authorized Dealer.

Register your warranty by visiting PowerBlock Warranty Registration.

Remanufactured Machines' Warranty
 

Warranty Coverage

Special Warranty Offer!

Buy from Fitness Superstore with confidence! All our remanufactured machines come with a FREE 1 year warranty covering parts and on-site labor. We also offer extended warranties of 2, 3, 4, and 5 years parts & on site labor. No other fitness equipment store in the country offers that! We are confident in the products and quality we offer.

What Does It Include:

  • Covers any mechanical or electronic issues whatsoever, which are causing the machine to not work like new

  • Covers 100% labor costs and unlimited on-site technician diagnostic and repair visits

  • Covers 100% parts replacement including structural moving parts such as bearings, pulleys, cables, motors, and batteries, etc. (if causing the machine to not function)

  • Covers wearable parts such as heart rate monitors, pedals, treadmill decks, running belts, and track wheels, etc (if causing the machine to not function)

  • Covers software issues including error screen messages, program mal-functions, and console resets

Residential or Commercial

  • Residential

    If the machine will be used in a home for personal use by the purchaser and extended family only

  • Commercial

    If the machine will be used by a business or in a commercial environment (gym, hotel, apartment complex,= school, military station, etc.

Warranty Details

  • Warranty period starts the day the machine is delivered to your home

  • Warranty service in Northern California will be provided by our own fitness repair technicians

  • Warranty service outside of Northern California will be provided by our network of fitness technicians

  • A technician is dispatched for diagnosis usually within one week after service request

  • Warranty is directly through Fitness Superstore and is non-transferable; valid only through original purchaser

  • If there are any cosmetic defects on arrival, please contact us within a week of delivery so we can fix the issue. If we are not notified within a week, it will not be covered.

What is Not Included?

  • Standard Maintenance (Labor not covered): These are things that require just a wrench and adjusting a nut to calibrate, and / or adjusting tension knobs to fix or adjust. Directions will be provided to the user to make these adjustments, and we can ship a tool to do the adjustment, or the cleaning material, if requested.

    • Adjusting leveling feet
    • Adjusting tension of treadmill belts
    • Adjusting tensions of cables on strength equipment
    • Calibrating the equipment
    • Lubrication of equipment including walking belts
    • Cleaning of displays, grips and also removal of debris from ramps, wheels, and other moving parts to prevent buildup and issues

  • Woodway Belt Disclaimer: For all Woodway Treadmills, we ship used belts, unless the option of a new belt is selected when purchasing. They are guaranteed to be 100% functional. They are guaranteed to work like new under the warranty. If the belt malfunctions, we will replace the appropriate part on the belt (Not the entire). They will be replaced with used belt parts. The used belt parts will make the treadmill work like new again, but they will not be brand new. Note that this only applies to all Woodways, and belts are fully covered on other treadmills
  • Any mechanical, software and cosmetic issues that are a direct result of improper use, physical damage, or the user engaging in an activity which the operational manual specifically warns against doing or caused by the user disassembling/reassembling the machine.
  • Cosmetic defects including but not limited to scratches, broken plastic, peeling stickers/logos/overlays, discoloration, etc., unless defective on arrival. If cosmetics defects are present, they must be reported within 1 week of receipt of the machine.
  • Software Updates: We will download the latest possible software for the machine when it's sent. However, if there is a new version of software that becomes available later on, we can advise you on updating, though our warranty will not cover. Of course, if your software is malfunctioning, that is covered, but if it's just an older version, that is not covered.
  • Water, fire, heat, wind, or elemental damages such as the machine being left in an outdoor setting. Leaving the machine outdoors causes the machine to wear and deteriorate significantly quicker than indoors. Garage settings are covered by the warranty.
  • The warranty does not cover Total Loss. If the product or major parts to the machine, are reported as stolen/missing the warranty is void.
  • The residential warranty will become void if the machine is used in a commercial setting.
  • NOTE under the warranty that we will send parts out. Failure to return any unused / defective / old parts with the return shipping label provided, will void the warranty
  • NOTE: the warranty will void if the customer fails to show for a scheduled service call with the technician, unitil they pay the technician directly. The technician will charge if they are dispatched. If the customer is not home and doesn't communicate it they are responsible for the trip charge.
  • Warranty labor service is only valid in the United States/Canada only
  • International Warranty: We do offer a parts warranty for all international transactions. Please note that it will be parts only, and does not include labor. We do, however, have technicians available by phone and email who can walk you through installing or diagnosing the issue, and appropriate part to replace. All remanufactured items which ship internationally will include a 1 year parts warranty, along with the option of purchasing an extended parts warranty of 2, 3, 4, or 5 years total. You can select the option, and view costs on the product page on our website by selecting the appropriate parts & labor warranty (which will be parts only when shipper outside the USA or Canada). Please note that Fitness Superstore will cover all shipping charges related to shipping warrantied parts internationally. Please also note that new products will include the manufacturers warranty, which may or may not be valid for items shipped outside the USA.
Schwinn Warranty
 
UNITED STATES / CANADA - WARRANTY STATEMENT UK / GERMANY / SPAIN / BRAZIL

PRODUCT

COMMERCIAL

Facilities that charge dues and/or > 8 hours/day usage

LIGHT COMMERCIAL/VERTICAL

Non-dues paying facility and < 8 hours/day usage

CONSUMER

Home setting, equipment used by home occupants only

INTERNATIONAL COMMERCIAL

GROUP CYCLING
GROUP CYCLE BIKES Limited 10 year warranty on structural frame not including coatings, all other components and accessories** purchased with a bike order are warranted for 2 years parts and 1 year labor. 10 year warranty on belts. Limited 10 year warranty on structural frame not including coatings, all other components and accessories** purchased with a bike order are warranted for 3 years parts and 3 years labor. 10 year warranty on belts. Limited 10 year warranty on structural frame not including coatings, all other components and accessories** purchased with a bike order are warranted for 10 years parts and 3 years labor. 10 year warranty on belts. Limited 10 year warranty on structural frame not including coatings, all other components and accessories** purchased with a bike order are warranted for 2 years parts and 2 years labor. 10 year warranty on belts.
23-00528

*Wear items include treadmill belts and decks.
**Accessories include consoles, pedals, and custom add-ons.
“* Light Commercial use is defined as non dues paying facilities with < 8 hours/day usage.

CONTACT YOUR CORE HEALTH & FITNESS SALES REPRESENTATIVE FOR FULL COMMERCIAL, LIGHT COMMERCIAL AND CONSUMER WARRANTY DETAIL. ADDITIONAL RESTRICTIONS MAY APPLY; SEE YOUR SALES REPRESENTATIVE FOR DETAILED WARRANTY INFORMATION. WARRANTY IS SUBJECT TO CHANGE. WARRANTIES VARY IN DIFFERENT COUNTRIES.

SportsArt Warranty
 
SPORTSART WARRANTY

SPORTSART PRODUCT LIMITED WARRANTY

SPORTS ART AMERICA INC. (HEREAFTER REFERRED TO AS SPORTSART) WARRANTS OUR PRODUCTS TO BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP. SPORTSART WILL REPAIR OR REPLACE DEFECTIVE PARTS, AT OUR DISCRETION, DURING THE WARRANTY PERIOD LISTED BELOW. SEE PAGE 2 FOR LIMITATIONS AND EXCLUSIONS

YOU MAY CONTACT YOUR DEALER OR CALL 866-709-1750 TO OBTAIN INFORMATION ABOUT ASSEMBLY TECHNICIANS IN YOUR AREA. ASSEMBLY INSTRUCTIONS ARE INCLUDED FOR YOUR CONVENIENCE. DAMAGE TO THIS EQUIPMENT DUE TO IMPROPER ASSEMBLY OR MAINTENANCE IS NOT COVERED BY WARRANTY.

Note: This warranty only applies to SportsArt products and models expressly stated below and does not apply to any products or models not listed herein. Warranties outside the U.S. may vary.

Cardio Warranty Foundation Series
Light Commercial
Usage limitation < 4 Hours Use/Day
Model No. T635A****,T635M,T615(EG)(CHR)
Frame Lifetime*
MyFlex PlusTM Lifetime*
Drive Motor Lifetime* | 5 Years
Parts 5 Years
Wear items** 5 Years
6/12V Battery 2 Years
Labor 3 Years
High wearable items*** 90 Days, (no labor)
User weight capacity 400LB
Cardio Warranty Status Series
Full Commercial
Usage limitation No Usage Limit
Model No. N685/G690
Frame Lifetime*
Generator Lifetime*
Parts 5 Years
Wear Items** 5 Years
Track Pad/12v Battery/Brake Pad 2 Years
Labor 3 Years
High wearable items*** 90 Days
User weight capacity 330 LB
Cardio Warranty Elite/Prime/Performance Series
Full Commercial
Elite/Prime/Performance Series
Light Commercial
Usage limitation No usage Limit < 6 Hours Use/Day
Model No. G660 G660
Frame Lifetime* Lifetime*
Generator Lifetime* Lifetime*
Parts 3 Years 5 Years
Wear Items** 3 Years 5 Years
Track Pad/12v Battery/Brake Pad 2 Years 2 Years
Labor 3 Years 3 Years
High wearable items*** 90 Days 90 Days
User weight capacity 330 LB 330 LB

* Lifetime is defined as the useful life of the product which is understood to be 7 years.
** Wear items are: deck, belts (VERDE belt assembly), handles, grips, motor/generator brushes, overlay, pedals, pedal straps and bearings, and cosmetic shrouds
*** High wearable items are: headphone jacks, USB port, RFID port, iPod connector, and 1.5V batteries.
**** T635A Drive Motor is rated as Lifetime (defined at useful life of the product, which is understood to be 7 years


Warranty applies to products purchased after August 2018 Warranty applies only to the original purchaser of this product for items purchased after August 2018 and is not transferable to other parties. Warranty period begins on the original purchase date of this product.


Responsibilities of the Purchaser:

(IMPORTANT: INSTALLATION ANDSERVICINGBYSPORTSARTTECHNICIAN ONLY)

  1. Follow all maintenance requirements and document the maintenance schedule in accordance with instructions provided at gosportsart.com, which are incorporated herein by reference. To the extent that there is any conflict between the terms of the maintenance guidelines on gosportsart.com and this limited warranty, the maintenance guidelines on gosportsart.com will control.
  2. Operate the product in accordance with instructions provided in the product user manual and in updated product manuals on the website.
  3. Provide adequate power supply as instructed in the product user manual.
  4. Comply with requests from the customer service department, including, but not limited to, providing documentation of product issues (including digital photos) and maintenance, following procedures, and providing proof of purchase.

Failure to fulfill responsibilities listed above voids this product limited warranty and all responsibilities of SportsArt. Please register the product within thirty (30) days from the date of purchase by completing and returning to SportsArt the registration card below or by completing the warranty registration form at gosportsart.com.


Limitations and Exclusions:

  1. Wear items may require picture and/or image verification.
  2. Software upgrades not associated with safety issues.
  3. Screws and other hardware commonly available at hardware stores.
  4. Products purchased or installed in countries other than the US, Canada, and Mexico.
  5. Products purchased from an unauthorized SportsArt dealer or second-hand products whether or not purchased from an authorized SportsArt dealer.
  6. Products whose serial numbers have been removed, altered, or defaced, or for which false information has been given.
  7. Products installed, worked on, altered or modified by unauthorized or unqualified service people and the damage done by such.
  8. Shipping damages of any kind. Note: Damage caused by common carrier is the carrier’s responsibility and must be claimed with the carrier at the time it occurs.
  9. Damage or equipment resulting from negligence, accident, misuse, abuse, natural disaster, fire, flood, abnormal electrical or environmental conditions, contact with sand, dirt, food or liquid.
  10. Service calls made to instruct people on how to operate the product, and trip charges for warranty travel exceeding 100 miles or 2 hours, whichever is less
  11. Parts that are lost, stolen, neglected, abused or vandalized
  12. Expenses for making products accessible for servicing
  13. Labor on parts that are not within their stated warranty period.

SportsArt will repair or replace parts, at its discretion, and may use functionally equivalent reconditioned, refurbished, pre-owned, or new components and parts to replace defective ones. All repairs must be preauthorized by the SportsArt service department.


Returns:

The customer is responsible for freight, packaging, and other expenses associated with product returns. All units must be shipped in the original box and arrive in sellable condition. Do not ship any unit without a return authorization number. All units arriving without a return authorization number or arriving with damage will be refused and no refund will be issued.


Limitations of Liability:

It is understood that SportsArt is not an insurer, that you will obtain insurance, if any is desired, and that the sums payable to SportsArt are based upon the value of the product and the scope of liability undertaken by SportsArt.

UNDER NO CIRCUMSTANCES WILL SPORTSART’S LIABILITY IN CONTRACT, IN TORT, IN NEGLIGENCE, FOR BODILY INJURY, DEATH, OR PROPERTY DAMAGE, UNDER ANY WARRANTY OR OTHERWISE EXCEED THE PURCHASE PRICE OF THIS PRODUCT, AND UNDER NO CIRCUMSTANCES WILL SPORTSART BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, SECONDARY OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION, DAMAGES RESULTING FROM THE USE OF, MISUSE OF, OR INABILITY TO USE EXERCISE PRODUCTS, OR THE PERFORMANCE OF THE PRODUCT, EVEN IF SPORTSART OR ITS AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Some states and/or countries do not allow limitations on how long an implied warranty lasts and exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. No representative or other person is authorized to make any warranty or assume for SportsArt any liability except as stated in this limited warranty. By using this product, you indicate that you understand and agree to the terms of this warranty. This limited warranty constitutes the entire agreement and understanding of the parties with respect to the subject matter of this limited warranty and supersedes all prior understandings and agreements, whether written or oral, among the parties with respect to such subject matter.


Disclaimer of Unstated Warranties

THE LIMITED WARRANTY ABOVE IS SPORTSART’S COMPLETE WARRANTY FOR THE PRODUCT AND STATES YOUR EXCLUSIVE REMEDIES. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR


PURPOSE, ARE DISCLAIMED. This warranty gives you specific rights, and you may also have other rights which vary from state to state


Service:

To make a claim under this limited warranty, please contact the SportsArt service department by phone at 866-709-1750, by e-mail at [email protected], or by fax at 425-275-5129. You may also contact the authorized SportsArt dealer who sold the product.

Stairmaster Warranty
 
UNITED STATES / CANADA - WARRANTY STATEMENT UK / GERMANY / SPAIN / BRAZIL

PRODUCT

COMMERCIAL

Facilities that charge dues and/or > 8 hours/day usage

LIGHT COMMERCIAL/VERTICAL

Non-dues paying facility and < 8 hours/day usage

CONSUMER

Home setting, equipment used by home occupants only

INTERNATIONAL COMMERCIAL

CARDIO WARRANTY
STAIRMASTER 10G Limited 10 year warranty on structural frame not including coatings, all other components 5 years parts and labor. Limited 10 year warranty on structural frame not including coatings, all other components 5 years parts and labor. Limited 10 year warranty on structural frame not including coatings, all other components 10 years parts and 5 years labor. Limited 10 year warranty on structural frame not including coatings, all other components 5 years parts and labor.
STAIRMASTER 8 SERIES GAUNTLET® X, FREECLIMBER Limited 10 year warranty on structural frame not including coatings, all other components warranted for 2 years parts and 1 year labor. Limited 10 year warranty on structural frame not including coatings, all other components warranted for 3 years parts and 3 years labor. Limited 10 year warranty on structural frame not including coatings, all other components warranted for 10 years parts and 3 years labor. Limited 10 year warranty on structural frame not including coatings, all other components warranted for 2 years parts and 2 years labor.
HIIT WARRANTY
HIITMILL®, HIITMILL X® Limited 10 year warranty on structural frame not including coatings, all other components warranted for 2 years parts and 1 year labor, wear items* 1 year parts and labor. Limited 10 year warranty on structural frame not including coatings, all other components warranted for 3 years parts and 3 year labor, wear items* 1 year parts and labor. Limited 10 year warranty on structural frame not including coatings, all other components warranted for 10 years parts and 3 year labor, wear items* 1 year parts and labor. Limited 10 year warranty on structural frame not including coatings, all other components warranted for 2 years parts and 2 years labor, wear items* 2 year parts and labor.
HIIT BIKE™, HIIT UBE™, Limited 10 year warranty on structural frame not including coatings, 2 years warranty on parts,1 year warranty on labor. Limited 10 year warranty on structural frame not including coatings, all other components warranted for 3 years parts and 3 year labor. Limited 10 year warranty on structural frame not including coatings, all other components warranted for 10 years parts and 3 year labor. Limited 10 year warranty on structural frame not including coatings, all other components warranted for 2 years parts and 2 years labor.
HIIT ROWER Limited 5 year warranty on structural frame not including coatings, 2 years warranty on parts,1 year warranty on labor. Limited 5 year warranty on structural frame not including coatings, all other components warranted for 2 years parts and 1 year labor. Limited 5 year warranty on structural frame not including coatings, all other components warranted for 2 years parts and 1 year labor. Limited 5 year warranty on structural frame not including coatings, all other components warranted for 2 years parts and 1 years labor.
20-00195

*Wear items include treadmill belts and decks.
**Accessories include consoles, pedals, and custom add-ons.

CONTACT YOUR CORE HEALTH & FITNESS SALES REPRESENTATIVE FOR FULL COMMERCIAL, LIGHT COMMERCIAL AND CONSUMER WARRANTY DETAIL. ADDITIONAL RESTRICTIONS MAY APPLY; SEE YOUR SALES REPRESENTATIVE FOR DETAILED WARRANTY INFORMATION. WARRANTY IS SUBJECT TO CHANGE. WARRANTIES VARY IN DIFFERENT COUNTRIES.

Star Trac Warranty
 
UNITED STATES / CANADA - WARRANTY STATEMENT UK / GERMANY / SPAIN / BRAZIL

PRODUCT

COMMERCIAL

Facilities that charge dues and/or > 8 hours/day usage

LIGHT COMMERCIAL/VERTICAL

Non-dues paying facility and < 8 hours/day usage

CONSUMER

Home setting, equipment used by home occupants only

INTERNATIONAL COMMERCIAL

CARDIO WARRANTY
STAR TRAC 10TRX FREERUNNER™ Limited 10 year warranty on structural frame not including coatings, all other components 5 years parts and labor. Limited 10 year warranty on structural frame not including coatings, all other components 5 years parts and labor. Limited 10 year warranty on structural frame not including coatings, all other components 10 years parts and 5 years labor. Limited 10 year warranty on structural frame not including coatings, all other components 5 years parts and labor.
STAR TRAC 8 SERIES TREADMILLS Limited 10 year warranty on structural frame not including coatings, motor and MCB 5 years parts and labor, all other components warranted for 2 years parts and 1 year labor, wear items* 1 year parts and labor. Limited 10 year warranty on structural frame not including coatings, motor and MCB 5 years parts and labor, all other components warranted for 3 years parts and 3 years labor, wear items* 1 year parts and labor. Limited 10 year warranty on structural frame not including coatings, motor and MCB 5 years parts and labor, all other components warranted for 10 years parts and 3 years labor, wear items* 1 year parts and labor. Limited 10 year warranty on structural frame not including coatings, motor and MCB 5 years parts and labor, all other components warranted for 2 years parts and 2 years labor, wear items* 2 year parts and labor.
STAR TRAC 4 SERIES TREADMILL Not intended for commercial use. Limited 10 year warranty on structural frame not including coatings, all other components warranted for 5 years parts and 2 years labor. Wear items* 1 year parts and labor. Limited 10 year warranty on structural frame not including coatings, motor & MCB 5 years parts and labor, all other components warranted for 10 years parts and 3 years labor. Wear items* 1 year parts and labor. Not intended for commercial use.
STAR TRAC S-TRC Limited 10 year warranty on structural frame not including coatings, motor and MCB 5 years parts and labor, all other components warranted for 2 years parts and 1 year labor. Limited 10 year warranty on structural frame not including coatings, motor & MCB 5 years parts and labor, all other components warranted for 3 years parts and labor. Wear items* 1 year parts and labor Limited 10 year warranty on structural frame not including coatings, motor & MCB 5 years parts and labor, all other components warranted for 10 years parts and 3 years labor. Wear items* 1 year parts and labor. Limited 10 year warranty on structural frame not including coatings, motor & MCB 5 years parts and labor, all other components warranted for 2 years parts and 2 years labor. Wear items* 2 years parts and labor.
STAR TRAC S-TRX Not intended for commercial use. Limited 10 year warranty on structural frame not including coatings, motor & MCB 5 years parts and labor, all other components warranted for 3 years parts and labor.Wear items* 1 year parts and labor. Limited 10 year warranty on structural frame not including coatings, motor & MCB 5 years parts and labor, all other components warranted for 10 years parts and 3 years labor. Wear items* 1 year parts and labor. Not intended for commercial use.
20-00195

*Wear items include treadmill belts and decks.
**Accessories include consoles, pedals, and custom add-ons.

CONTACT YOUR CORE HEALTH & FITNESS SALES REPRESENTATIVE FOR FULL COMMERCIAL, LIGHT COMMERCIAL AND CONSUMER WARRANTY DETAIL. ADDITIONAL RESTRICTIONS MAY APPLY; SEE YOUR SALES REPRESENTATIVE FOR DETAILED WARRANTY INFORMATION. WARRANTY IS SUBJECT TO CHANGE. WARRANTIES VARY IN DIFFERENT COUNTRIES.

Throwdown Warranty
 
UNITED STATES / CANADA - WARRANTY STATEMENT UK / GERMANY / SPAIN / BRAZIL

PRODUCT

COMMERCIAL

Facilities that charge dues and/or > 8 hours/day usage

LIGHT COMMERCIAL/VERTICAL

Non-dues paying facility and < 8 hours/day usage

CONSUMER

Home setting, equipment used by home occupants only

INTERNATIONAL COMMERCIAL

HIIT WARRANTY
HIIT BIKE™, HIIT UBE™, HIIT ROWER™ Limited 10 year warranty on structural frame not including coatings, 2 years warranty on parts, 1 year warranty on labor. Limited 10 year warranty on structural frame not including coatings, all other components warranted for 3 years parts and 3 year labor. Limited 10 year warranty on structural frame not including coatings, all other components warranted for 10 years parts and 3 year labor. Limited 10 year warranty on structural frame not including coatings, all other components warranted for 2 years parts and 2 years labor.
STRENGTH WARRANTY
MULTI-STATIONS, BENCHES AND RACK Limited 10 year warranty on structural frame not including coatings, 5 years parts on major mechanical components - guide rods, plates, bearings, etc. 1 year on minor mechanical components - plate switches, cables, grips, etc. 6 months on upholstery, 1 year labor. Limited 10 year warranty on structural frame not including coatings, 5 years parts on major mechanical components - guide rods, plates, bearings, etc. 3 years on minor mechanical components - plate switches, cables, grips, etc. 6 months on upholstery, 3 years labor. Limited 10 year warranty on structural frame not including coatings, 10 years parts on major mechanical components - guide rods, plates, bearings, etc. 10 years on minor mechanical components - plate switches, cables, grips, etc. 6 months on upholstery, 3 years labor. Limited 10 year warranty on structural frame not including coatings, 5 years parts on major mechanical components - guide rods, plates, bearings, etc. 1 year on minor mechanical components - plate switches, cables, grips, etc. 6 months on upholstery, 2 years labor.
FUNCTIONAL RIGS, BAG RACKS , STORAGE RACKS Limited 10 year warranty on structural frame not including coatings, 5 years parts on attachments - shelving, pullup bars, targets, etc., 1 year on minor mechanical components - hardware, grips, etc., 1 year labor. Limited 10 year warranty on structural frame not including coatings, 5 years parts on attachments - shelving, pullup bars, targets, etc., 3 year on minor mechanical components - hardware, grips, etc., 3 years labor. Limited 10 year warranty on structural frame not including coatings, 10 years parts on attachments - shelving, pullup bars, targets, etc., 10 years on minor mechanical components - hardware, grips, etc., 3 years labor. Limited 10 year warranty on structural frame not including coatings, 5 years parts on attachments - shelving, pullup bars, targets, etc., 1 year on minor mechanical components - hardware, grips, etc., 2 years labor.
FREE WEIGHTS Limited 10 year warranty on olympic bars not including bearings and circlips. Limited 5 year warranty on urethane plates, urethane dumbbells, urethane barbells. 1 year parts on chrome beauty bells and olympic bar bearings and circlips. Limited 10 year warranty on olympic bars not including bearings and circlips. Limited 5 year warranty on urethane plates, urethane dumbbells, urethane barbells. 1 year parts on chrome beauty bells and olympic bar bearings and circlips. Limited 10 year warranty on olympic bars not including bearings and circlips. Limited 5 year warranty on urethane plates, urethane dumbbells, urethane barbells. 1 year parts on chrome beauty bells and olympic bar bearings and circlips. Limited 10 year warranty on olympic bars not including bearings and circlips. Limited 5 year warranty on urethane plates, urethane dumbbells, urethane barbells. 1 year parts on chrome beauty bells and olympic bar bearings and circlips.
FUNCTIONAL IMPACT TRAINING ACCESSORIES Limited 1 year warranty against manufacturer defects on medicine balls, slam balls, kettlebells, rubber dumbbells, rubber bumper plates, sand bags, plyoboxes, FIT olympic bars, agility ladders, heavy bags. Limited 90 day warranty against manufacturer defects on dummies, magnets, mats, rollers, hurdles, dots, sliders, suspension trainers, olympic rings, HIIT Bench, ropes, collars, bands, Neo FIT Bells Limited 1 year warranty against manufacturer defects on medicine balls, slam balls, kettlebells, rubber dumbbells, rubber bumper plates, sand bags, plyoboxes, FIT olympic bars, agility ladders, heavy bags. Limited 90 day warranty against manufacturer defects on dummies, magnets, mats, rollers, hurdles, dots, sliders, suspension trainers, olympic rings, HIIT Bench, ropes, collars, bands, Neo FIT Bells Limited 1 year warranty against manufacturer defects on medicine balls, slam balls, kettlebells, rubber dumbbells, rubber bumper plates, sand bags, plyoboxes, FIT olympic bars, agility ladders, heavy bags. Limited 90 day warranty against manufacturer defects on dummies, magnets, mats, rollers, hurdles, dots, sliders, suspension trainers, olympic rings, HIIT Bench, ropes, collars, bands, Neo FIT Bells Limited 1 year warranty against manufacturer defects on medicine balls, slam balls, kettlebells, rubber dumbbells, rubber bumper plates, sand bags, plyoboxes, FIT olympic bars, agility ladders, heavy bags. Limited 90 day warranty against manufacturer defects on dummies, magnets, mats, rollers, hurdles, dots, sliders, suspension trainers, olympic rings, HIIT Bench, ropes, collars, bands, Neo FIT Bells
23-00528

*Wear items include treadmill belts and decks.
**Accessories include consoles, pedals, and custom add-ons.
“* Light Commercial use is defined as non dues paying facilities with < 8 hours/day usage.

CONTACT YOUR CORE HEALTH & FITNESS SALES REPRESENTATIVE FOR FULL COMMERCIAL, LIGHT COMMERCIAL AND CONSUMER WARRANTY DETAIL. ADDITIONAL RESTRICTIONS MAY APPLY; SEE YOUR SALES REPRESENTATIVE FOR DETAILED WARRANTY INFORMATION. WARRANTY IS SUBJECT TO CHANGE. WARRANTIES VARY IN DIFFERENT COUNTRIES.

Torque Warranty
 
TORQUE WARRANTY

Torque Fitness was founded in 2005 by a team of experts in the fitness equipment industry whose experience designing and manufacturing award-winning innovative strength training systems for Life Fitness, Hammer Strength, Parabody, and Sports Art stretches back to 1979. The team recognized an opportunity to create strength training products that provide unique attributes to better meet customer needs than many of the look-alike strength products on the market. By maintaining an efficient and agile business structure, Torque Fitness team members are able to be focused on listening to customers and reacting quickly with creative, innovative ideas that differentiate our products with meaningful functions and features.


F9 Fold-Away Functional Trainer

Residential: Lifetime frame, welds, and parts - 1 year upholstery, cables, grips, misc.
Commercial: 10 year frame and welds - 1 year parts - 90 days misc.



Torque Fitness XA-8MGX-X1 Arsenal 8 - X1 Package

10 year frame and welds/1 year parts/90 days misc.



Torque Fitness X6SS Squat Stand

10 year frame and welds / 1 year parts / 90 days misc.


Torque Fitness XA-7SX Arsenal 7

10 year frame and welds/1 year parts and hardware/90 days misc.


Torque Fitness XA-8MGX Arsenal 8

10 year frame and welds / 1 year parts / 90 days misc.


Torque Fitness XHC X Cage Half Cage

10 year frame and welds/1 year parts/90 days misc.


Torque Fitness XHC-X1 X Cage Half Cage - X1 Package

10 year frame and welds/1 year parts and hardware/90 days, upholstery, grips, misc.


Torque Fitness OEZC Olympic Bar - 4 Foot EZ Curl 28 mm

1 Year


Torque Fitness Rig 34′+ X 6′ Pull-Up Rack System – X1 Package

10 year frame and welds/1 year parts/90 days misc.


Torque Fitness XPC X Cage Power Cage

10 year frame and welds/1 year parts/90 days misc.


Torque Fitness SC2 Int'l Spring Collar For Olympic Bars - 50mm Sleeve - Pair

1 Year


Torque Fitness X6CSR 6 Foot Combination Storage Rack

10 year frame and welds/1 year parts/90 days misc.


Torque Fitness X6USDPR 6 Foot Universal Storage/Dip/Plyo Rack

10 year frame and welds/1 year parts/90 days misc.
Torque Fitness X6ATMBPI 6 Ft Medicine Ball Package
90 days


Torque Fitness X6USR 6 Foot Universal Storage Rack

10 year frame and welds/1 year parts/90 days misc.


Torque Fitness X6CSDPR 6 Foot Combination Storage/Dip/Plyo Rack

10 year frame and welds/1 year parts/90 days misc.


Torque Fitness 4 Ft (1.2 M) Universal Storage Rack

10 year frame and welds/1 year parts/90 days misc.


Torque Fitness X4MBPI 4 Ft (1.2 M) Medicine Ball Package




Versaclimber Warranty
 
VERSACLIMBER / VERSAPULLEY THREE YEAR LIMITED WARRANTY


  • Heart Rate, Inc. (H.R.I.) warrants to the original purchaser that our VersaClimbers are free from defects in material and workmanship under normal use and maintenance under a three year limited warranty subject to the terms and conditions Hereafter set forth. Except for the above warranty, it is expressly agreed that NO WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE or of a particular use nor any warranty of any kind whatsoever express, implied or statutory is made by Heart Rate Inc. (HRI)
  • This warranty does not cover any damage caused by misuse, tampering, negligence, accidents, abnormal conditions, lack of adequate maintenance or unauthorized service or alterations to the product.
  • Liability of H.R.I. is limited to either repair or replacement of the defective part or the replacement of the machine at the option of H.R.I. on an exchange basis, with the customer bearing all costs of shipping and handling to and from the factory.
  • Length of Warranty
  • VERSACLIMBER ITEM PARTS REPLACEMENT
    • FRAME, HAND RAILS, BASE PLATE .........................3 YEARS
    • HANDLES ........................................................................3 YEARS
    • FOOT PEDALS ...............................................................2 YEARS
    • ROLLERS AND SLIDES................................................ 2 YEARS
    • DISPLAY ELECTRONICS...............................................1 YEAR
    • ELECTRONICS............................................................... 1 YEAR
    • HAND GRIPS ...................................................................1 YEAR
    • FOOT PEDAL STRAPS......................…......................... 1 YEAR
    VERSAPULLEY ITEM PARTS REPLACEMENT
    • FRAME AND STEEL STRUCTURE...............................3 YEARS
    • CONE AND FLYWHEEL..................................................3 YEARS
    • BEARINGS..........................................................................3 YEARS
    • PULLEYS.............................................................................2 YEARS
    • ROPE....................................................................................1 YEAR
    • IPU DISPLAY [upgrade option]......................................1 YEAR

  • During the first year, all labor is covered by the warranty. All labor repairs will be performed at the factory on warranty and non-warranty parts.
  • This warranty does not cover paint deterioration, discoloration, chipping or rust.
  • After all of the foregoing conditions have been complied with, if H.R.I. shall thereupon attempt repairs and /or replacements which shall for any reason fail, H.R.I.'s shall be allowed to continue to attempt to remedy any defects for so long a period of time as, In H.R.I. sole judgment, such attempt is justified.
  • The foregoing shall be buyer's sole and exclusive remedy, whether based on or otherwise, and H.R.I. shall not be liable for any injuries to persons or property. In no event shall H.R.I. be liable for incidental or consequential damages to commercial losses, nor for any other loss or damages except as above set forth.
  • This warranty is expressly in lieu of all other warranties, express or implied, and of all other obligations or liability on the part of H.R.I. No person, firm or corporation is authorized to assume any other liability on behalf of H.R.I.

All claims must be made within 15 days of receipt of goods. All returns are subject to a 15% restocking charge and must be authorized prior to return. Freight/shipping charges (to and from) customer are not refundable. Inside delivery is an additional charge if not previously indicated on the sales order. This charge will be billed accordingly if customer requests it at the time of delivery.
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