Please Review our Performance: your opinion means a lot to our company Your Name Email Address Product Purchased How did you hear about Fitness Superstore? Google Bing Other Search Engine (Yahoo/Ask/Aol) Directory (Yelp/YellowPages) Comparison Shopping (nextag/shopzilla) eBay Craigslist Other Classifieds Referral / Word of Mouth Saw Storefront/Van Printed Advertisement Other Not Sure What was the primary reason you bought from Fitness Superstore: Best Prices Product Selection Customer Service Good Reviews Other Enter Additional Comments... If you contacted us prior to making your purchase, check all methods that apply: Tried to Email, no response Tried to Call, no response Email Phone In-Store Visit How easy was navigating our website and did you find the products / information you were seeking? 5 (Found Everything much quicker than I do at most ecommerce sites) 4 (Good, no complaints) 3 (Minor Issues) 2 (Needs Lots of Improvement) 1 (Terrible) How can we Improve? How would you Rate our Customer Service? 5 (Above & Beyond my expectations) 4 (Good, no complaints) 3 (Minor Issues) 2 (Needs Improvement) 1 (Horrible) How can we Improve? How would you Rate the Condition of the Product you received, vs what you expected? 5 (Above & Beyond my expectations) 4 (Good, no complaints) 3 (Minor Issues) 2 (Needs Improvement) 1 (Horrible) How can we Improve? How would you rate the performance of the Shipping Company, and/or Delivery Service? 5 (Above & Beyond my expectations) 4 (Good, no complaints) 3 (Minor Issues) 2 (Needs Improvement) 1 (Horrible) Enter Additional Comments... Did we offer all of the fitness related products and services you were seeking? YesNo What other products or services are you interested in? How would you rate your overall satisfaction with Fitness Superstore? (5=Great, 1=Terrible) 5***** 4**** 3*** 2** 1* If you are in the market for fitness equipment again, would you shop at Fitness Superstore? Yes No Not Sure Enter Additional Comments... If a friend of yours is in the market for fitness equipment, would you recommend Fitness Superstore? Yes No Not Sure Please enter the following code into the box provided (no spaces):