Description

LIGHT COMMERCIAL LIMITED WARRANTY The Circle Fitness light commercial warranty is intended for non-dues-paying facilities where equipment use is generally up to six (6) hours per day. This warranty is included on all 6000, 7000 and 8000 products used in light commercial applications. CIRCLE FITNESS warrants this product and its parts against defects in materials or workmanship for ten (10) years frame, six (6) years motor, six (6) years parts, two (2) years wearables, ninety (90) days on pedal straps, USB and Audio Input and one (1) year labor from the initial arrival date. During this period, CIRCLE FITNESS will repair or replace defective parts or equipment with new or reconditioned parts at CIRCLE FITNESS option, without charge to customer. This limited warranty extends only to the original purchaser and is non-transferable. Treadmill, Elliptical, Recumbent & Upright Bikes Wearable Items Include: Treadmill: Running belt, running deck, overlay, keypad, speed and elevation display shifters, side-rail safety rubber Elliptical: Ramp, wheels, keypad, overlay, resistance display shifter Recumbent & Upright Bikes: Pedals, seat upholstery, keypad, overlay, resistance display shifter (pedal straps 90 days) CIRCLE FITNESS 6000 or 7000 INDOOR CYCLES (used in light commercial applications): CIRCLE FITNESS warrants this product and its parts against defects in materials or workmanship for ten (10) years frame, six (6) years parts, two (2) years wearables, (90) days on saddle, saddle brackets, pedal clips and straps, from the initial arrival date. Labor is not covered. During this period, CIRCLE FITNESS will repair or replace defective parts or equipment with new or reconditioned parts at GREEN SERIES option, without charge to customer. This limited warranty extends only to the original purchaser and is non-transferable. Indoor Cycle Wearable Items Include: Indoor Cycle: Pedals and seat upholstery (LCD display, saddle, saddle brackets, pedal clips and straps, 90 days) ion or addition to this warranty. Warranty Conditions and Restrictions The above Limited Warranty is subject to the following conditions: This warranty extends only to products distributed and/or sold by CIRCLE FITNESS. It is effective only if the products are purchased and operated in the USA, (Within the USA including U.S. 48 States, Alaska and Hawaii), Puerto Rico, Canada and Mexico. All countries outside the USA for warranty service do not include labor rates or costs of shipping replacement parts. This warranty covers only normal use of the equipment. CIRCLE FITNESS shall not be liable under this warranty if any damage or defect results from (i) misuse, abuse, neglect, improper shipping or installation; (ii) disasters such as fire, flood, lightning or improper electric current; or (iii) service or alteration by anyone other than an authorized CIRCLE FITNESS representative; (iv) damages incurred through irresponsible use, including those resulting from equipment placed into humid environments, unfinished structures, structures under construction or remodel or placed in an outdoors setting, or other non-recommended practices. CIRCLE FITNESS shall not be held liable or responsible for any damages to the units caused during the install of any product. CIRCLE FITNESS shall not be held liable or responsible for any damages to CIRCLE FITNESS units caused during install by any person or persons deemed as not a qualified and trained assembly technician or service technician. Any and all damage to CIRCLE FITNESS equipment caused by an unqualified or unauthorized installer shall be the responsibility of the purchaser. Any and all resulting costs for part(s) and/or labor shall likewise be the responsibility of the purchaser. CIRCLE FITNESS shall not be held liable or responsible for any structural or cosmetic damages to facilities caused by the placement or operation of any equipment sold and installed by a CIRCLE FITNESS authorized service technician or installer. Changes in the cosmetic appearance of components and parts within the unit that do not affect its performance will not be covered by any part of this warranty. Damage due to normal wear and tear as defined by items subject to normal use and/or exposure, consumables, and cosmetic items, including, but not limited to the following: grips, seats, paint scratches, and labels. Travel costs associated with service more than 120 miles or two hours outside the service area of CIRCLE FITNESS service technicians shall be the responsibility of the customer. Any and all shipping damages, visible or hidden, shall be the responsibility of the shipper. Note: Damage caused by common carrier is, by federal law, the carrier’s responsibility and must be claimed with the carrier at the time of delivery. The recipient who signed for the equipment is responsible for the filling of the damage claim and notification to CIRCLE FITNESS. The end user of the equipment shall ensure that the facility has proper height, width and length clearances, including ADA requirements, for the product(s) being placed into operation. CIRCLE FITNESS will not be held liable or responsible for the fitment of equipment sold to the customer. Customer must retain bill of sale or other proof of purchase and register equipment within thirty (30) days of installation to receive warranty service. Registration of the equipment ensures CIRCLE FITNESS the ability to provide prompt and complete service. No warranty extension will be granted for any replacement part(s) furnished to the purchaser in fulfillment of this warranty. CIRCLE FITNESS and its Authorized Service Center, dealers or authorized technicians accept no responsibility for any parts of any products returned for repair to CIRCLE FITNESS. CIRCLE FITNESS makes no warranty either expressed or implied regarding third-party (non-CIRCLE FITNESS) installed parts, accessories or modifications. All CIRCLE FITNESS equipment shall be properly cleaned regularly and cared for in accordance to the procedures outlined the in the owner’s manual. Return of Non-Defective Products A non-defective product may be returned to CIRCLE FITNESS within thirty (30) days of the invoice or installation date for a refund of the original purchase price, not including shipping fees, under the following conditions/fees: CIRCLE FITNESS will refund the cost of equipment only. Customer is responsible for shipping and handling fees incurred to and from the product(s) return. No refund will be granted for equipment which has been opened, used, or tampered with in any way which jeopardizes CIRCLE FITNESS ability to remarket or resell the product. CIRCLE FITNESS maintains full discretion in decisions regarding product returns. Any non-defective returns are subject to a twenty-five percent (25%) restocking fee. This fee will be deducted from the equipment purchase price refund less any shipping or handling charges. To return a defective product, please contact the selling dealer or Circle Fitness Customer Service Department for a Return Merchandise Authorization (RMA) number and follow the Return of Products Instructions below. The RMA is valid for thirty (30) days from date of issuance. Returns will not be accepted without an RMA. Manufacturer restrictions do apply. Any item missing the UPC on the original packaging may not be returned. Procedures for Obtaining Warranty Service RMA (Return Merchandise Authorization) Policy: The customer must obtain an RMA number and provide proof of purchase. RMA and services are rendered by CIRCLE FITNESS only. Any shipping costs after the for-mentioned warranty lengths (starting from the original date of arrival) on any item returned for repair or replacement is the customers’ responsibility. All returned parts and equipment must have an RMA number written clearly on the outside of the package along with a letter detailing the problems and a copy of the original proof of purchase. No COD packages will be accepted. No package will be accepted without a RMA number written on the outside of the package. RMA numbers are only valid for thirty (30) days from the date of issue. Should you have any problems with your equipment, please follow these procedures to obtain the service: If the equipment must be repaired, contact our Customer Care Department and a Service Order Number will be issued by Customer Care for dispatch of an authorized technician. Upon receiving the technician service report, CIRCLE FITNESS will repair or replace your defective parts and will ship replacement parts to the location specified (dependent on parts availability) via UPS. CIRCLE FITNESS will pay for shipping to and from the customer only within the time allocated under the warranty time-line following the original product installation date. Following this period all shipping fees for post warranty repairs are the sole responsibility of the customer. The customer also assumes full liability for losses or damages resulting from shipping as well as all responsibility to pursue remuneration for such issues with their selected carrier. After Warranty – Post Warranty Repair For post warranty repair, the procedure is the same as outlined above for service and shipping. However, customer is responsible for shipping charges both ways, labor, trip charges and the current price of part(s) needed to repair the product(s). WARRANTY EXCLUSIONS CIRCLE FITNESS does not offer technical support for any product or parts installed by other manufacturers. Technical support should be pursued through channels offered by the equipment’s individual technician support. CIRCLE FITNESS accepts no liability for problems caused by after-market hardware modifications or additions. CIRCLE FITNESS is not responsible for giving any technical support concerning the installation or integration of any component the customer did not pay CIRCLE FITNESS to install. CIRCLE FITNESS is not responsible for loss of time, even with hardware failure. CIRCLE FITNESS is not responsible for any loss of work (“down time”) caused by a product requiring service. This warranty is null and void if the defect or malfunction was due to damage resulting from operation not within manufacturer specifications. It will also be null and void if there are indications of misuse and/or abuse. CIRCLE FITNESS has the option of voiding the warranty if anyone other than a CIRCLE FITNESS authorized technician attempts to service the product. CIRCLE FITNESS will not warrant any problems arising from an act of God (lighting, flooding, tornado, etc.), electrical spikes or surges, or problems arising out of hardware or additional devices added to complement any system/component bought at CIRCLE FITNESS. Under no circumstances will CIRCLE FITNESS be responsible for any refund or remuneration exceeding the original purchase price of the product less any shipping fees. CIRCLE FITNESS will not be held responsible for typographical errors on sales receipts, repair tickets, or on our websites. CIRCLE FITNESS makes every effort to ensure all information on our websites, owner’s manuals, marketing and other published materials is accurate. By using this product, I indicate that I understand and agree to the terms of this warranty. Contact Service@BrigadoonFitness.com for any service needs or call 1-800-862-1509 x6925